Privacy Policy
Your privacy is important to us. This policy explains how Shiftmee collects, uses, and protects your personal information.
Last Updated: August 23, 2025
1. Introduction
Welcome to Shiftmee ("we," "our," or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website shiftmee.com or use our moving and relocation services.
By using our services, you consent to the data practices described in this policy. If you do not agree with the practices described in this policy, please do not access or use our services.
2. Information We Collect
2.1 Personal Information
We may collect personal information that you voluntarily provide, including:
- Full name and contact information (phone number, email address)
- Current and destination addresses for moving services
- Service preferences and special requirements
- Payment information and billing details
- Communication records (emails, phone calls, messages)
2.2 Automatically Collected Information
When you visit our website, we may automatically collect:
- IP address and device information
- Browser type and operating system
- Pages visited and time spent on our website
- Referring websites and search terms
- Cookies and similar tracking technologies
3. How We Use Your Information
We use the collected information for the following purposes:
- Providing and managing our moving and relocation services
- Processing quotes, bookings, and payments
- Communicating with you about your service requests
- Scheduling and coordinating moving operations
- Improving our services and customer experience
- Sending service updates and promotional materials (with consent)
- Complying with legal obligations and resolving disputes
- Preventing fraud and ensuring security
4. Information Sharing and Disclosure
We may share your information in the following circumstances:
- Service Providers: With trusted third-party contractors and partners who assist in providing our services
- Legal Requirements: When required by law, court order, or government regulations
- Business Transfers: In connection with mergers, acquisitions, or sale of business assets
- Protection of Rights: To protect our rights, property, or safety, or that of our customers
- Consent: With your explicit consent for any other purpose
We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your consent.
5. Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:
- Encryption of sensitive data during transmission
- Secure storage systems with access controls
- Regular security assessments and updates
- Employee training on data protection practices
- Secure payment processing systems
However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security of your information.
6. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law. Factors that influence our retention periods include:
- The duration of our relationship with you
- Legal and regulatory requirements
- The need to resolve disputes or enforce agreements
- Business operational needs
7. Your Rights
You have the following rights regarding your personal information:
- Access: Request access to your personal information we hold
- Correction: Request correction of inaccurate or incomplete information
- Deletion: Request deletion of your personal information (subject to legal requirements)
- Portability: Request transfer of your data to another service provider
- Opt-out: Unsubscribe from marketing communications
- Restriction: Request limitation of processing in certain circumstances
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
8. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us:
- Remember your preferences and settings
- Analyze website traffic and usage patterns
- Improve website functionality and performance
- Provide personalized content and recommendations
You can control cookie settings through your browser preferences. However, disabling cookies may affect website functionality.
9. Third-Party Services
Our website may contain links to third-party websites or integrate with third-party services (such as WhatsApp, Google Maps, or payment processors). This privacy policy does not apply to third-party services. We encourage you to review the privacy policies of any third-party services you access through our website.
10. Children's Privacy
Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately.
11. Updates to This Privacy Policy
We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any material changes by posting the updated policy on our website with a new "Last Updated" date.
Your continued use of our services after any changes indicates your acceptance of the updated privacy policy.
12. Contact Us
If you have any questions, concerns, or requests regarding this privacy policy or our data practices, please contact us: